1
Choose a water point and a day
Only open sources and the next seven days are shown.
Book your slot. Skip the queue.
In Ampotaka, families wait hours at shared water points. CWAS gives every household a booked time, a fair price and a receipt, on a smartphone or on a basic phone.
89%
of households have a conflict over water at least once a month
8.5 h
per week is what an average household spends waiting in queues
60-70%
of informal water payments are never collected, so pumps are not repaired
91%
would use a digital system if it is affordable
A booking takes two minutes and leaves a receipt.
- 1
Choose a water point and a day
Only open sources and the next seven days are shown.
- 2
Pick a time and the litres you need
The price, including any subsidy for your household, is shown before you confirm.
- 3
Your wallet pays, the coordinator approves
The money is held for your booking and returned if it is cancelled or denied.
- 4
Collect your water
Your receipt is saved in the app and can be read again by SMS or USSD.
WINEBALDREADY
CWASWater receipt
Ampotaka
Ampotaka
90 MGA
ReceiptWT-4F7A9C21
Water pointForage Ampotaka Centre
Slot21/09 07:30-08:00
Volume60 L
Paid90 MGA
Statusapproved
approved
No data? Dial *384*9411#
Boreholes get repaired when the money arrives.
Built-in payment is how the pilot aims to lift collection from about 40% to 85-90%, and keep pumps running.
Follow one booking, from tap to tap.
Scroll to travel through the steps.
2
Pick a time and the litres you need
The price, including any subsidy for your household, is shown before you confirm.
3
Your wallet pays, the coordinator approves
The money is held for your booking and returned if it is cancelled or denied.
4
Collect your water
Your receipt is saved in the app and can be read again by SMS or USSD.
1 / 4
Every drop counted, booked and paid.
Tap a phone to pause or resume it.
Every phone works. Not only smartphones.
About 4 in 10 households have a feature phone. Members and coordinators can do everything by USSD, including registering, booking, paying, cancelling and reading receipts. SMS answers quick questions.
Malagasy
Français
English
Six tools, one orbit.
Book a slot
Slots, wallet and receipts in under two minutes
Wallet
Deposits by Orange Money or Airtel Money, and a full ledger.
Water points
Open, full and blocked slots for the next seven days.
Receipts
One receipt per payment, printed on screen and readable by SMS.
Assistant
Answers in Malagasy, French and English using the household's own data.
Notifications
Every booking, deposit or change reaches you by app and SMS.
One platform, three people who need it.
Household members
- Register a household and book in a few taps
- Pay with Orange Money or Airtel Money
- Cancel and get a refund automatically
- Read receipts and notices in Malagasy, French or English
Community coordinators
- Review requests with balance and priority in view
- Set hours, capacity and tariffs per water point
- Schedule maintenance and re-route households
- Export usage, equity and financial reports
Administrators
- Manage accounts and roles
- Read a tamper-evident audit trail
- Back up and check the database
- Configure prices and subsidies
Twelve tools, dealt from one deck.
Scroll to deal the deck and dive in.
Book a
slot
Household
Wallet
Household
Receipts
Household
Notifications
Household
Assistant
Household
Water
points
Household
Approval
queue
Coordinator
Maintenance
Coordinator
Reports
Coordinator
Announcements
Coordinator
Database
Administrator
Security
Administrator
Fair priority you can check.
Priority points come from need: vulnerability, household size, distance and fair share. Every point has a stated reason, and approval rates are compared across groups so the system does not repeat old unfairness.
See how it worksVulnerability level+25
Household size+18
Distance to water+4
Fair-share
boost (few recent bookings)+7
54 / 100 example
Why households and coordinators choose CWAS
No more queueing
Arrive at your booked time instead of waiting for hours in line.
Pay in advance, safely
Your wallet holds the money and every movement has a receipt.
Told about everything
Every booking, deposit or change reaches you by app and SMS.
Fair for everyone
Priority follows need, with reasons anyone can read.
Pumps get repaired
Regular income pays for maintenance before breakdowns.
Your language
Malagasy, French and English on the web, USSD and SMS.
Simple prices, kinder to those who need it most.
Each water point sets its price per 100 litres. Households flagged as vulnerable pay less, and the exact price is shown before you confirm.
| Priority | Subsidy | Example: 60 L |
|---|---|---|
| standard | 0% | 90 MGA |
| elevated | 30% | 63 MGA |
| high | 60% | 36 MGA |
Example at 150 MGA per 100 L. Levels and subsidies are set by the administrator.
Questions people ask
What if I cancel a booking?
You get the money back in your wallet, once, as long as the slot has not started.
Do I need a smartphone?
No. Dial *384*9411# on any phone. SMS to 7380 answers quick questions.
How do I add money?
Use Orange Money, Airtel Money or hand cash to an agent or coordinator. Every deposit has a reference.
Who decides who gets water first?
Coordinators approve requests using need-based priority. Each point of the score has a stated reason.
Can I delete my account?
Yes, from your profile at any time. Your personal data is removed and any balance becomes a refund due.
Where do I read the rules?
See the Terms of Service, Privacy Policy and Refund Policy.
Ampotaka and the south, in pictures
Scroll through the south of Madagascar, where CWAS begins.
Explore CWAS
Ready for the Ampotaka pilot.
Toliara seen from space, from 1984 to today. Google Earth Timelapse · Google, Landsat / Copernicus